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#10637 closed bug (cantfix)

Opened November 02, 2011 04:20PM UTC

Closed November 02, 2011 04:38PM UTC

Last modified November 27, 2011 09:11PM UTC

T-Mobile compressor destorys jquery.js

Reported by: Markus.Staab Owned by: Markus.Staab
Priority: undecided Milestone: None
Component: unfiled Version: 1.7b2
Keywords: Cc:
Blocked by: Blocking:

we tried to use jquery in our mobile website. when loading the page over an iPhone which is connected to T-Mobile DE (Germany) the jquery.js file will be destroyed.

you can find the resulting file at

the file has reduced in size from 92kb to 67kb.

this ticket may be related to #10098.

Attachments (0)
Change History (8)

Changed November 02, 2011 04:25PM UTC by Markus.Staab comment:1

we have the same problem when using jquery 1.6.3 and 1.6.4

Changed November 02, 2011 04:32PM UTC by dmethvin comment:2

owner: → Markus.Staab
status: newpending

And what version are we looking at in the pastebin?

Changed November 02, 2011 04:38PM UTC by dmethvin comment:3

resolution: → cantfix
status: pendingclosed

I tell you what, I'm going to close this ticket because when I look at that file it is just chopped off. We can't fix chopped off. Please contact T-Mobile and tell them you are not paying them to chop off the file. See #10513 for T-Mobile information.

Changed November 03, 2011 12:20PM UTC by Markus.Staab comment:4

opened a support ticket at T-Mobile DE.

Changed November 23, 2011 10:21PM UTC by anonymous comment:5

Me too recieved the following answer:

Der Speedmanager, der für die Komprimierung von Webseiten zuständig ist, lässt sich ausschalten (falls aktiviert). In den meisten Internet Managern von T-Mobile funktioniert das über Einstellungen- Speedmanager (Plus) deaktivieren. Via der Internetseite (vom Laptop aus) kann man ebenfalls "keine Optimierung" aktivieren. Danach sind die Komprimierungs-Features deaktiviert sein. Danach sollte jquery normal funktionieren.

Sollten weitere Anfragen Ihrerseits zum Thema sein, wenden Sie sich bitte erneut an uns mit Angabe der oben stehenden Service-Auftragsnummer.

Mit freundlichen Grüßen

Changed November 23, 2011 10:42PM UTC by ajpiano comment:6

The Speed ​​manager which = is responsible for the compression of Web pages, can be turned off (if enabled). In most Internet executives from T-Mobile that works on settings-manager Speed ​​(Plus) off. Via the website (from the laptop) you can also select "no optimization". Then the compression features are turned off. After that jquery function normally.

Further inquiries should be on your part, please contact us again with details of the above service order number.

Sounds like they're saying people who this is affecting can just turn it off - but do most people who its affecting even know to do this?

Changed November 24, 2011 01:49PM UTC by Markus.Staab comment:7

i got the same answer...

I was wondering that the jquerymobile demo pages are working... seems to be an issues only when the server you try to connect resides in some certain countries.

Changed November 27, 2011 09:11PM UTC by anonymous comment:8

Yes, when I point to the Google library everything is fine.